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Application support is provided for all IntelliGRC users. Our helpful Support Team can be reached by submitting a service ticket on our ZenDesk portal or by email.
To submit a service ticket, you must have an active IntelliGRC account to log in through single sign-on to the portal. The support portal can also be accessed directly from the support section of the core application.
To receive IntelliGRC support regarding matters other than technical issues experienced when using our platform, please send an email detailing the nature of your request and the best method to contact you to firstname.lastname@example.org.
* Excluding major holidays
**All support requests will be recorded by IntelliGRC in our ZenDesk portal for tracking, response, and training purposes.